Freebet's Terms and Conditions

1Introduction

Welcome to Freebet. These Terms and Conditions ("Terms") apply to all members using the Freebet platform (https://freebet.st). By using our website or app, you are considered to have automatically accepted these Terms. It is therefore important to read these Terms and Conditions in full before registering or using any of our services.

Freebet is a licensed online gaming platform offering Sports Betting, casino games, live dealer games, bingo, and other entertainment gaming services to users in Bangladesh and other approved regions. Our platform is built to provide a safe, transparent, and enjoyable environment where every player can participate with confidence.

2Account Register

To play on Freebet, you must create a valid account. You are required to provide accurate and truthful information during registration. Registering with false information is a violation of our Terms and Conditions and may result in account termination.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• The email address, phone number, and name provided during registration must be real and verifiable.
• Keeping your account password confidential is entirely your responsibility.
• Sharing your account details with others or transferring your account is strictly prohibited.
• Freebet may request a national ID or passport at any time for KYC (Know Your Customer) verification.

Freebet reserves the right to suspend or close any account at any time without providing a reason. However, players will always be given the opportunity to withdraw any valid balance.

3Age Requirement & Eligibility

You must be at least 18 years old to participate on Freebet. The use of any service on this platform is strictly prohibited for minors. We are committed to protecting minors and will take age verification steps in any case of suspicion.

• It is your own responsibility to ensure that online gaming is legally permitted in your country or region.
• Citizens of countries where online gaming is prohibited are not permitted to use Freebet.
• Freebet employees and their immediate family members are not permitted to place bets on the platform.

4Deposits & Payments

Deposits on Freebet can be made via bKash, Nagad, Rocket, and bank transfer. Minimum deposit amounts and limits for each payment method are detailed on the Payments page.

• All funds deposited must come from your own account.
• Depositing using a third-party bank account or mobile banking number is strictly prohibited.
• No additional fees are charged for deposits; however, your bank or MFS provider may apply their own charges.
• In the event of a suspicious transaction, Freebet may hold the deposit until it has been verified.
• Freebet complies with applicable regulations to prevent money laundering and reports any suspicious activity to the relevant authorities.

5Withdrawal Policy

Your account must be fully verified before you can withdraw winnings from Freebet. KYC verification is mandatory before your first withdrawal. Withdrawals can only be made to the same payment method used for your deposit.

• The minimum withdrawal amount is BDT 500.
• Withdrawals to bKash, Nagad, and Rocket are typically processed within 15 minutes to 1 hour.
• Bank transfers may take up to 24 business hours to complete.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• If fraud is suspected, Freebet may place a hold on withdrawals until the investigation is complete.

6Bonuses & Promotions

Freebet offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you must read before claiming. Full details on all bonuses can be found on the Promotions page.

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus has its own wagering requirement — typically 10–30x the deposit plus bonus amount.
• Multiple bonuses cannot be claimed by the same person, household, or IP address.
• Withdrawing cash after claiming a bonus will result in the bonus being forfeited.
• Freebet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is proven, all associated benefits will be revoked.

Freebet's bonus system is fully transparent. We have no hidden conditions. If you are unclear about the terms of any bonus, please contact our support team.

7Game & Betting Rules

All games on Freebet are operated by third-party software providers. Each game has its own rules, which can be viewed within the game. Freebet uses certified RNG technology to ensure fairness across all games.

• If a game is cancelled due to a technical error, the bet amount will be refunded.
• If your internet connection drops, game results will be saved on the server.
• If a fault is found in the gaming software, Freebet reserves the right to void the relevant transactions.
• Bets cannot be placed that exceed the betting limit.
• If you dispute the outcome of any game, you must notify the support team within 72 hours.

8Responsible Gaming

Freebet takes responsible gaming seriously. We want our players to enjoy gaming for entertainment, not as a habit. If you feel that gaming is having a negative impact on your life or finances, please seek help immediately.

• Freebet allows you to set deposit limits, session limits, and betting limits on your account.
• You can lock your account for a set period of time using the self-exclusion option.
• You can set a cooling-off period to take a break ranging from 24 hours to 6 weeks.
• Contact the support team to access responsible gaming tools.

For more information, visit our Responsible Gaming View page.

9Privacy

Freebet is committed to protecting your personal information. We never sell your data to third parties. For full details on how we collect, use, and safeguard your information, please refer to our Privacy Policy Listed on the page.

• All data is transmitted securely using SSL encryption.
• Payment information is secured in compliance with PCI-DSS standards.
• Your information is used solely for service delivery, verification, and legal compliance purposes.

10Account Closure

You may request to close your Freebet account at any time. Please ensure you have withdrawn your balance before submitting the request. Once closed, the account may not be reopened.

• Freebet may close any account that is found to be in violation of the Terms and Conditions.
• In cases of fraud, multiple accounts, or abuse, accounts and balances may be confiscated.
• Account closure requests must be submitted through the support team.

11Changes & Updates

Freebet may update these Terms and Conditions at any time. Users will be notified of major changes via email or through the platform. For minor changes, only the updated date on this page will be revised.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

12Contact

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. Our support team is available 7 days a week, 24 hours a day.