Your personal information is our highest priority. Everything about how we collect it, how we use it, and how we keep it secure is clearly set out here.
Freebet (https://freebet.st) is a trusted online gaming and betting platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy explains how Freebet collects your personal information, what it is used for, and how we keep it secure.
By using or registering on our platform, you agree to this Privacy Policy, so please read it carefully. Freebet's Privacy Policy is developed in line with international data protection standards and is consistent with applicable laws and regulations in Bangladesh.
This Privacy Policy applies to all services on the Freebet platform — including the website, mobile app, live chat, and customer support. Any updates will be communicated on this page.
Freebet collects your information in several ways. We only collect what is strictly necessary to provide our services. Details are set out below:
Full name, date of birth, national ID or passport number, address, and documents required for KYC verification.
Email address and mobile number — used for account verification, transaction confirmations, and customer support.
Payment method details (bKash, Nagad, Rocket numbers), transaction history, and withdrawal records.
IP address, device type, browser information, operating system, and login time and date.
Game history, bet records, win/loss data, bonus usage history, and session duration.
Approximate geographic location derived from your IP address, used for security verification and legal compliance.
Freebet never stores your full payment card number or PIN. All financial information is protected with industry-standard encryption.
Freebet uses your information only for legitimate purposes. We never process your data unnecessarily. The main purposes are outlined below:
Freebet uses the latest technology to keep your information secure. Our security measures meet the highest industry standards.
Please note that no system on the internet is 100% secure. Keeping your password confidential and avoiding login on unfamiliar networks is equally important.
The Freebet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Every Freebet user has specific rights over their own data. We respect these rights and do our best to fulfil them as promptly as possible.
| Right | Description | How to Submit a Request |
|---|---|---|
| Right to Access | The right to know what information we hold about you. | Email the Support Team |
| Right to Rectification | You may request corrections to any inaccurate or incomplete information. | Account Settings or Support |
| Right to Erasure | You may request that your data be deleted under certain circumstances. | Written Request to the Support Team |
| Right to Data Portability | The right to receive your information in a structured, portable format. | Email the Support Team |
| Right to Object | You may object to marketing communications or specific data processing activities. | Account Settings or Support |
Freebet typically responds to data rights requests within 30 business days. Complex cases may take a little longer.
Freebet does not retain your information longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.
Once the designated retention period ends, data is securely deleted or anonymized so that it can no longer be linked to your identity.
Freebet strictly does not provide any services to anyone under 18. We place the highest priority on protecting the privacy and safety of minors.
Freebet is a responsible gaming platform. All our services are strictly for adults. To learn more about responsible gaming, Click Here।
Freebet may update this Privacy Policy from time to time. Changes may occur due to regulatory updates, the introduction of new services, or technical upgrades.
If you have any questions, feedback, or concerns about this Privacy Policy, please reach out to Freebet's data protection team. We typically respond within 24 to 48 hours.
Email: [email protected]
Subject line: "Privacy Policy — [Nature of Your Request]"
Response Time: 24–48 hours (business days)
Submit any data rights request by email from your registered email address so we can verify your identity promptly.
Why Freebet is Trusted
Every transaction and piece of personal information is protected by 256-bit SSL encryption. There is no chance of data theft.
Freebet never sells your data to third parties. Your privacy is not a product to us.
Your identity documents are stored with the highest level of security and used solely for verification purposes.
You can view, correct, or request deletion of your data at any time.
Our dedicated cybersecurity team regularly tests our systems to identify and address any vulnerabilities.
We always clearly state what information is being collected and why. There are no hidden conditions.
FAQs